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Welcome to Peak Climber SE! These Terms of Service govern your use of our website and the purchase of products through our online store. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
1. Acceptance of Terms
By browsing, using, or purchasing products from Peak Climber SE, you acknowledge and agree to these Terms of Service. If you do not agree with these terms, please refrain from using our site or making purchases. We may update or modify these terms from time to time, and we recommend reviewing this page regularly to stay informed about any changes.
2. Products and Services
At Peak Climber SE, we offer a wide range of premium climbing gear and accessories designed to support your adventures. All products displayed on our website are subject to availability, and we reserve the right to limit the quantity of items available for purchase, as well as the right to discontinue products at our discretion.
While we strive for accuracy in our product descriptions and images, the appearance of colors and the specifications of products may vary slightly due to differences in screen settings or manufacturer changes. We cannot guarantee that the product details are error-free.
3. Ordering and Payment
When you place an order with us, you are offering to purchase products under the terms set forth in these Terms of Service. Orders are subject to acceptance by Peak Climber SE, and we reserve the right to refuse or cancel orders at our discretion. This may include situations such as product availability, errors in pricing, or suspicion of fraudulent activity.
To complete a purchase, you must provide accurate billing and shipping information, including a valid payment method. We accept various payment options, including credit and debit cards, and use secure payment processing systems to ensure the safety of your transaction.
4. Shipping and Delivery
We offer free shipping on orders over $59.99, with a flat shipping fee of $5.99 for orders under this amount. Our goal is to ship orders promptly within 1-2 business days, and delivery times typically range from 3-7 business days, depending on the destination.
Please note that once an order has been dispatched, we are not responsible for any delays or damages caused by shipping carriers. We recommend checking the tracking details to monitor the progress of your order. If there are any issues with delivery, please contact us at [email protected], and we will assist you in resolving the matter.
5. Returns and Exchanges
We want you to be completely satisfied with your climbing gear. If for any reason you are not, we offer a 30-day return policy on most products, provided they are unused and in their original condition. Please refer to our Returns Policy for full details on how to initiate a return or exchange.
Please note that shipping charges for returns or exchanges are the responsibility of the customer unless the item is defective or an error was made by us.
6. User Accounts
To access certain features of our website, such as order tracking and saving preferences, you may need to create a user account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. If you suspect any unauthorized use of your account, please contact us immediately at [email protected].
7. Privacy and Data Protection
Your privacy is important to us. We are committed to protecting your personal information. By using our website, you consent to our Privacy Policy, which outlines how we collect, use, and protect your data. If you have any questions or concerns regarding your personal information, please reach out to us at [email protected].
8. Limitation of Liability
Peak Climber SE will not be held liable for any damages or losses resulting from the use of our website or products, including but not limited to indirect, incidental, or consequential damages. We are not responsible for any issues related to delays in delivery, defective products, or loss of data.
9. Indemnification
By using our website and purchasing products, you agree to indemnify and hold harmless Peak Climber SE, its employees, agents, and affiliates from any claims, damages, or expenses arising from your use of our website, products, or services, including any violation of these Terms of Service.
10. Intellectual Property
All content on this website, including text, images, logos, and trademarks, is the property of Peak Climber SE or its licensors and is protected by intellectual property laws. You may not use, copy, or distribute any content from our site without express permission.
11. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the jurisdiction in which Peak Climber SE operates. Any disputes arising from these terms will be resolved through arbitration or in the appropriate courts, at our discretion.
12. Contact Us
If you have any questions or concerns regarding these Terms of Service or any other aspect of your shopping experience with us, please contact us at [email protected]. We are here to assist you and ensure that your experience with Peak Climber SE is nothing short of excellent.
Thank you for choosing Peak Climber SE. We are honored to provide the climbing gear you need to explore the world’s greatest peaks!